Terms of service

XRB Market is owned and operated by XRB LLC (“we,” “us,” “our”). By accessing or using our website and placing an order, you agree to the following Terms of Service (“Terms”). If you do not agree, please do not use our website.

1) Eligibility

You must be at least 18 years old (or the age of majority in your state) to place an order on our website.

2) Products and Use

We sell personal care and household products intended for lawful use. Product descriptions and images are provided for informational purposes. Customers are responsible for reading and following all instructions, warnings, and directions on product packaging.

Important: Some products may be regulated or have specific usage instructions. Always follow the label directions. Results and experiences may vary.

3) U.S.-Only Sales and Shipping

XRB Market sells and ships within the United States only. We do not offer international shipping. You agree not to use our products for export or international resale, including by using freight forwarders or third-party shipping services to ship outside the United States.

4) Orders, Pricing, and Payment

All prices are shown in U.S. dollars (USD). We reserve the right to change prices, availability, and product offerings at any time.
Payment is due at the time of purchase. Orders may be cancelled or limited at our discretion to prevent fraud, policy violations, or misuse.

5) Order Acceptance and Cancellation

Your order is not accepted until it is processed and confirmed by us. We may refuse or cancel an order for reasons including suspected fraud, incorrect pricing, inventory issues, or policy concerns. If an order is cancelled after payment, we will issue a refund to the original payment method.

6) Shipping and Delivery

Processing times and estimated delivery windows are provided in our Shipping Policy. Delivery times are estimates and may be affected by carrier delays, weather, or other factors outside our control.

7) Returns and Refunds

Return eligibility and refund terms are described in our Returns Policy. To request a return, contact info@xrbllc.com with your order number and details.

8) Product Condition and Manufacturer Packaging

Products are sold in their original manufacturer packaging when applicable. We do not make guarantees beyond what is stated on the manufacturer’s label and packaging.

9) Limitation of Liability

To the maximum extent permitted by law, XRB LLC and XRB Market are not liable for indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability for any claim will not exceed the amount you paid for the product(s) giving rise to the claim.

10) Website Use and Prohibited Conduct

You agree not to:

misuse our website or attempt unauthorized access
submit false information or use fraudulent payment methods
violate any applicable laws or regulations

11) Intellectual Property

All content on this website (text, graphics, logos, images) is owned by XRB LLC or licensed for use and is protected by applicable intellectual property laws. You may not use our content without written permission.

12) Privacy

Your use of our website is also subject to our Privacy Policy.

13) Changes to These Terms

We may update these Terms at any time by posting an updated version on this page. Continued use of the website constitutes acceptance of the updated Terms.